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You can return your orders on

  • free of charge from Italy: we pay the return shipping
  • easily: make the retun request from the websiet and receive an email notification for any update

Follow the procedure, it's easy!

  1. Go to the Return Form which you can find in the footer
  2. Enter your order number, fill in the form and send your return request
  3. Go to the courier website and enter the required information as indicated in the delivery label you found in your package. Otherwise you can call SDA at 199113366 from an italian telephone and book the return delivery from the desired address.
  4. Apply the return label on the outside of the package and wait for the courier to pick it up

Once our store receives your package, we will make a check on the items and we will refund you according to the payment method you used to order. If you make a Return Request as a registered user, you will find it in your account section.

Please note:

  • You can make a Return Request within 14 days from the delivery date.
  • Items can be returned if they have not been used, washed or damaged and they must be returned with their original label. It's not possible to make changes. You will be paid back of the total amount of the returned items.
  • A return request can't be modified.

Learn more: